Privacy Policy
At Chill Wag, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This privacy policy outlines how we collect, use, and disclose your personal information when you visit our website and use our services.
Collection of Personal Information: We may collect personal information from you, such as your name, address, phone number, email address, and payment information, when you purchase products from us, subscribe to our newsletter, or participate in our surveys or promotions.
Use of Personal Information: We use your personal information to process your orders, communicate with you about our products and services, send you promotional offers and updates, improve our website and services, and comply with legal and regulatory requirements.
Disclosure of Personal Information: We may disclose your personal information to third-party service providers who help us deliver our products and services to you, such as our warehouse and fulfilment partners, shipping carriers, payment processors, and IT service providers, or where required by law.
Protection of Personal Information: We take reasonable measures to protect your personal information from unauthorised access, use, and disclosure. We use SSL encryption to secure our website and protect your payment information during transmission.
Access and Correction of Personal Information: You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details below.
Marketing Communications: We may send you marketing communications by email or SMS if you have subscribed or provided your contact information. You can opt out at any time by using the unsubscribe link or contacting us directly.
Cookies and Tracking: We use cookies and similar technologies to improve your browsing experience, personalise website content and advertisements, and analyse website traffic. You can disable cookies in your browser settings, but some website features may not work correctly without them.
Changes to Privacy Policy: We may modify this privacy policy at any time. The updated policy will be posted on this page.
Contact Us: If you have any questions or concerns about our privacy policy, please contact us at hello@chillwag.com.au.